Can we offer deposits or paid bookings?

Created by Edward Langer, Modified on Fri, 5 Sep at 2:27 PM by Edward Langer

Absolutely—you can. HDA integrates with payment gateways to allow deposit or full-payment options during booking. When customers book through your website or chatbot, you can require a deposit or offer paid upfront appointments, creating better commitment and cash flow control.


During setup, you configure deposit amounts (flat fee or percentage), accepted payment methods, and refund rules. Customers complete payment before confirming the appointment, and you get immediate notification—while the booking lands in your calendar and CRM.


This helps reduce no-shows and secures revenue before staff time is booked. You can also use automation to send payment reminders or complete invoices after service. It’s professional and secure.


HDA handles the entire workflow—payment, confirmation, pipeline automation, booking, and follow-up—so you don’t have to switch systems or add POS tools.

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